h5bj Terms and Conditions

1. Introduction and Acceptance

h5bj is a trusted online entertainment and betting platform in Bangladesh. These terms and conditions ("Terms") apply to the use of the h5bj platform and all its services. By accessing the website, registering, or using any service, you are automatically considered to have accepted these Terms.

It is entirely the user's responsibility to read and understand these terms. If you do not agree with any part of these terms, please refrain from using our platform.

1.1 Right to Modify Terms

h5bj reserves the right to change, add to, or amend these terms at any time without prior notice. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.

2. Account Registration and Eligibility

2.1 Registration Eligibility

To open an account and use services on h5bj, you must meet the following conditions:

• You must be at least 21 years of age.
• It must be legally permitted for you to use such online entertainment services in the country or region from which you are accessing the platform.
• You are opening the account in your own name and for yourself — not on behalf of any other person.
• You do not already have an active account on h5bj.

2.2 Providing Accurate Information at Registration

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information may result in the account being suspended or closed, and all pending balances may be cancelled.

2.3 Account Security

It is entirely your responsibility to keep your account password and login details secure. You must notify the h5bj support team immediately of any unauthorized use of your account. The account holder will be held responsible for all activity on the account.

2.4 One Account Per Person

Each user may operate only one account. Creating multiple accounts is strictly prohibited. If such activity is detected, all accounts will be closed and all balances and bonuses may be cancelled.

3. Deposits, Withdrawals and Payment Policy

3.1 Deposit Rules

Funds can currently be deposited on h5bj via bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳200. Deposited funds are generally credited to the account promptly. If a deposit gets stuck, contact the support team immediately.

3.2 Withdrawal Rules

The minimum withdrawal amount from an account is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. The method used for withdrawal must be registered in your name.

3.3 Payment Verification

h5bj may request identity verification documents at any time. This process is necessary to prevent money laundering and fraudulent activity. Withdrawals may be held if documents are not submitted.

3.4 Currency

All transactions on h5bj are conducted in Bangladeshi Taka (BDT / ৳).

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

h5bj offers new users a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500. Depositing ৳22,000 gives the maximum ৳15,000 bonus, making the total balance ৳37,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x, applicable only on the bonus amount — not on the combined total of the deposit and bonus. Example: receiving a ৳1,500 bonus means you must wager ৳1,500 × 15 = ৳22,500 before the bonus winnings become withdrawable.

4.3 Bonus Usage Terms

All users must follow the rules below regarding bonuses:

• Each bonus offer can be claimed only once.
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
• h5bj reserves the right to determine whether any user is abusing a bonus.
• In the event of bonus abuse, h5bj has the right to cancel the bonus and any associated winnings.

4.4 Other Promotions

h5bj may offer various promotional offers from time to time. Each offer will have its own terms, which will be detailed on the relevant promotional page. General bonus terms will also apply to all promotions.

5. VIP Program and Cashback

h5bj's VIP program has three tiers — Bronze, Silver, and Gold. Members can advance to higher tiers based on regular activity.

5.1 VIP Tiers and Benefits

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

5.2 VIP Terms

VIP tier cashback benefits are applied automatically. h5bj reserves the right to change the VIP program structure at any time. If a VIP member violates these terms, their VIP membership may be cancelled.

6. Fair Play and Prohibited Activities

6.1 Fair Play Policy

h5bj operates as a safe and trustworthy platform. We follow SSL encryption and fair play principles. Game outcomes are verifiable and are not artificially influenced in favor of any party by any user or by h5bj.

6.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Use of fraudulent or manipulative software.
• Unauthorized access to another user's account.
• Bonus abuse or gaining advantages through the use of multiple accounts.
• Money laundering or suspicious financial transactions.
• Any attempt to harm h5bj's systems or other users.
• Operating an account using a false identity.

6.3 Response to Suspicious Activity

If h5bj detects suspicious activity, it reserves the right to temporarily suspend the account during investigation. Withdrawals may not be processed until the investigation is complete.

7. Special Conditions for Sports Betting

7.1 Betting Rules

h5bj allows betting on various sports including cricket, football, and kabaddi. Once a bet is finalized, it cannot be changed. h5bj's decision is final in determining bet outcomes.

7.2 Event Cancellation or Postponement

If an event is cancelled or postponed, the applicable policy under h5bj's betting rules will take effect. Bets on cancelled events are generally refunded, though different rules may apply in specific circumstances.

7.3 Live Betting

Odds can change rapidly during live betting. If there is any disruption to the live betting service, h5bj will take appropriate steps. h5bj is not responsible for issues related to internet connectivity.

8. Responsible Gaming Policy

h5bj believes that recreational betting should be enjoyed responsibly. We are committed to the wellbeing and safety of our users.

8.1 Setting Limits

Users can set their own deposit limits, betting limits, and session time. Using these features allows you to keep your recreational gaming in check.

8.2 Self-Exclusion

If you feel that gaming is becoming problematic for you, you can apply for self-exclusion. During this period, your account will be temporarily closed. For more information, visit our Responsible Gaming page.

9. Privacy and Data Protection

h5bj places the highest importance on protecting your personal information. We keep all data secure using SSL encryption technology. Your information is not sold or transferred to any third party.

For detailed information on data collection, use, and protection, please read our Privacy Policy. Our privacy policy is an integral part of these terms.

9.1 Use of Cookies

h5bj uses cookies to improve your browsing experience. By using the site, you are consenting to the use of cookies. You can manage cookies through your browser settings, though this may limit some services.

10. Limitation of Liability

10.1 Service Availability

h5bj strives to provide uninterrupted service, but the service may be temporarily unavailable due to technical maintenance or unforeseen circumstances. h5bj will not be liable for any loss resulting from this.

10.2 Internet Connectivity

h5bj is not responsible for any issues related to the user's internet connection. Any situation arising from a disconnection during a game or bet will be resolved fairly and transparently.

10.3 Financial Loss

There is a risk of financial loss in betting and gaming. h5bj is not responsible for any betting or gaming losses incurred by a user. Only invest an amount that you can afford to lose without financial hardship.

11. Dispute Resolution and Complaints

If you have any dispute or complaint with h5bj, please contact our support team first. We take every complaint seriously and try to resolve it as quickly as possible.

11.1 Complaints Process

• Contact us directly via live chat — available 24/7.
• Send a detailed complaint by email: [email protected]
• Include your account details, a description of the issue, and any relevant screenshots in your complaint.

11.2 Final Decision

In all disputes, the decision of h5bj authority will be considered final, unless both parties reach a different decision by mutual agreement.

12. Account Closure and Termination

12.1 Closure by User

You can close your account at any time by requesting our support team. Before closing the account, make sure your balance is zero or that withdrawals have been completed.

12.2 Closure by h5bj

In the event of a breach of terms, h5bj reserves the right to suspend or close any account without prior notice. Bonus balances in accounts closed due to a breach of terms may be forfeited.

12.3 Inactive Accounts

h5bj may take action in accordance with its set policy for accounts that remain inactive for an extended period. Users will be notified before any charges are applied due to inactivity.

13. General Provisions

13.1 Entire Agreement

These terms, the privacy policy, and any applicable bonus terms together form the complete agreement between h5bj and the user. This agreement supersedes all prior oral or written agreements.

13.2 Severability

If any part of these terms becomes ineffective or void, the remaining parts will remain fully in effect.

13.3 Contact

For any questions or comments about these terms, please contact our support team:

• Live Chat — 24/7
• [email protected]

Our support team provides service in Bengali and English.