h5bj Privacy Policy — We Keep Your Information Safe

Last Updated: January 2026

This Privacy Policy ("Policy") is prepared and published by the authority operating the h5bj platform (https://h5bj.bar). This Policy applies to Bangladeshi users and explains how h5bj collects personal information ("data"), what it is used for, when it may be shared with third parties, and what rights you have over your data.

By using the h5bj website or services, you will be considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please stop using our services or contact our support team.

If this Policy changes, we will post a notice on the website and update the "Last Updated" date. For significant changes, a notice may be sent to your registered email address.

Data Collection — What Information We Collect

To create and manage accounts on the h5bj platform, to provide services, and to improve the user experience, we may collect the following types of information:

1.1 Information You Provide Directly

When you register on our platform or use our services, the following information may be collected directly from you:

Full name and date of birth (for age verification)
Email address and mobile number
Bangladeshi mobile banking account details (bKash, Nagad, Rocket — only to process transactions)
Identity document or proof of age (where applicable)
Username and password

1.2 Automatically Collected Information

When you visit our website or use our app, the following information may be automatically recorded through technical means:

IP address and device identifier information
Browser type, operating system, and device information
Site browsing activity, pages visited, and session duration
Data obtained from cookies and similar tracking technologies
Referral source (where you came from before reaching our site)

1.3 Transaction-Related Information

Records of your deposits, withdrawals, and betting activity are automatically stored. This information is used to ensure financial security, prevent fraud, and support responsible gaming.

How Your Information Is Used

h5bj uses collected data only for legitimate and specific purposes. Below we explain what type of information is needed for each purpose:

2.1 Account and Service Management

To create, manage, and secure user accounts
To process transactions — particularly deposits and withdrawals via bKash, Nagad, and Rocket
To activate bonuses and promotions and apply them correctly
To manage the VIP membership and rewards program

2.2 Security and Compliance

To verify the age of account users (confirming 21+)
To prevent fraud, money laundering, and unauthorized access
To detect and block multiple accounts or suspicious activity
To enforce responsible gaming policies

2.3 Improving User Experience

To monitor and improve service quality
To identify and resolve technical issues
To test various features of the platform
To show users relevant content and provide a personalized experience

2.4 Communications

To send important account or security notifications
To provide 24/7 customer support (via live chat and email)
To send promotional messages with your consent

h5bj never sells your data to third parties. Data sharing is described in detail in the section below.

Sharing Information with Third Parties

h5bj may share information with trusted third parties in limited and controlled circumstances. Those circumstances are clearly stated below:

3.1 Payment Processors

To complete transactions, we share the necessary information with bKash, Nagad, and Rocket. This information is used only to complete the specific transaction and is subject to the respective mobile banking platform's own privacy policy.

3.2 Technology Service Providers

We work with hosting, analytics, and security service providers to operate our website and platform. These parties operate under our instructions and may use data only for the specified purpose.

3.3 Legal Obligations

Information may be disclosed as legally required in response to a valid order or directive from a Bangladeshi court or competent authority. In such cases, only the minimum necessary information is provided.

3.4 Business Changes

In the event of a merger, acquisition, or asset transfer, user data may be transferred to the new authority. In such a situation, we will notify you in advance.

What we never do: h5bj does not sell, rent, or transfer your personal information to any advertiser or unrelated third party for commercial purposes.

Cookies and Similar Technologies

The h5bj website uses cookies and similar technologies that enhance your experience. Cookies are small data files stored in your browser.

4.1 Types of Cookies We Use

Essential Cookies: These are required to maintain login sessions and ensure basic platform functionality.
Performance Cookies: To measure usage of different parts of the site and help improve the service.
Functional Cookies: To remember your preferences and settings (such as language).
Analytics Cookies: To analyze site traffic patterns and improve the overall service.

4.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling certain cookies may prevent some platform features from working properly. Essential cookies cannot be fully disabled, as login sessions will not work without them.

Data Security Measures

h5bj has implemented industry-standard technical and organizational measures to protect your personal information. As a secure and reliable platform, we provide the following protections:

5.1 Technical Safeguards

SSL/TLS Encryption: All data transfers between the website and server are encrypted.
Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
Firewall and Intrusion Detection: Suspicious activity is monitored in real time.
Secure Data Storage: Sensitive information is kept in encrypted databases.

5.2 Organizational Safeguards

Only authorized personnel may access personal data for specific purposes.
Security training is provided on a regular basis.
Data access logs are reviewed regularly.

No method of transmitting data over the internet or storing it electronically is 100% secure. We work to ensure the highest level of protection, but no service provider can guarantee complete security.

Data Retention Period

h5bj retains user data only for as long as necessary. The retention period is determined by the type of data and the purpose for which it was collected:

Active account data: Retained for as long as the account remains active.
Inactive or closed account data: Some information may be retained for a set period after account closure for legal and security purposes.
Transaction records: Financial records are kept long-term for audit and legal compliance purposes.
Log files and cookies: Generally retained for a short period and deleted regularly.

Once the defined retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.

Your Data Rights

As a user of h5bj, you have certain important rights over your personal information. You may contact our support team regarding any of the following:

7.1 Right of Access

You may request a copy of the data h5bj holds about you. We will fulfill this request within a reasonable time.

7.2 Right to Rectification

If any information in your profile is incorrect or outdated, you may request that it be corrected. Most information can be changed directly in your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your data be deleted. However, some data may not be immediately deletable due to legal obligations or ongoing transactions.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. This preference can be managed through account settings or by contacting us directly.

7.5 How to Contact Us

To exercise any of the above rights or for any questions about your data, please contact us:

Live Chat — Available 24/7
[email protected]

We provide support in both Bengali and English.

Protection of Minors

h5bj is a platform for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is in place during the registration process. If we become aware that a minor is using our platform, that account will be closed immediately and the relevant information will be deleted.

If you believe a minor is using our platform, please notify us at [email protected].

International Transfer of Data

h5bj may use servers and services located in various countries. Your data may be transferred from one country to another. In such cases, we ensure that:

Data transfers are always completed securely (with encryption).
Third-party service providers follow standards consistent with this Privacy Policy.
The protection of your information is maintained at all times.

Changes and Updates to the Policy

h5bj reserves the right to modify, amend, or revoke this Privacy Policy at any time. For any significant changes:

The "Last Updated" date on this page will be changed.
A notice will be posted on the website.
For important changes, a notice may be sent to your registered email.

If you continue using h5bj after a policy change, you will be considered to have accepted the updated policy. We recommend checking this page regularly.

Contact Us

If you have any questions, comments, or concerns about this privacy policy, please contact our support team:

Live Chat — Available 24/7
[email protected]

Our customer support team is ready to answer your questions in both Bengali and English.

h5bj Privacy Policy — Your Information Is Our Responsibility